More and more studies are spotlighting a hard reality: COVID-19 patients are dying alone due to visitor restrictions. This article in the New England Journal of Medicine references “Modern Compassionate Care in the Covid-19 Pandemic.” This is exactly what Bioscape Digital brings to our hospital clients. Our Cloud Communicator allows hospital patients to securely video-conference with their loved ones when they need it most.
In the NEJM article, doctors recount, “The problem is multifaceted. In many cases, family members have already spent time in close contact with the patient, which means they’re reasonably likely to be infected with SARS-CoV-2 themselves. Moreover, there is a shortage of personal protective equipment (PPE), and using some on family members means consuming more of a scarce resource…This dilemma has led to some creative workarounds: nurses may hold the bedside phone up to the patient’s ear or bring their personal smartphone into the room and hold it up while using Skype, WhatsApp, or FaceTime. But many nurses, owing to concern about HIPAA privacy rules, a heavy workload, or poor connectivity can’t offer such communication with family…We believe that the U.S. health care system can do better. As telehealth and virtual meetings become the new normal, so can telecommunication between isolated patients and their families.”
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