University of Chicago did a great job of adjusting to a new virtual rounding process, creating real connections and allowing for patients to connect with their providers. One particular quote stood out to Bioscape: “But what happened, which was very interesting to us as we started doing these calls, is that since the patients are
Patient Satisfaction
01Oct
Patients Now Prefer Digital Communication With Healthcare Providers
Research from the pandemic is highlighting that more patients are becoming comfortable with and actually preferring digital communication with healthcare providers. SR Health by Solutionreach conducted a study that indicates 63% of patients feel comfortable participating in telehealth visits. The study helped validate that patients believe digital communications related to scheduling, follow-up
17Sep
The Future Of Healthcare Is Customer-Centric… And Digital Is Leading The Way
This Forbes perspective highlights how digital capabilities are enabling healthcare brands to become more customer-centric. The article goes on to explain, “That doesn’t mean that humans are replaced, but that people and technology work together to create a cohesive and robust communication platform that reaches the needs of all customers.” Bioscape Digital has taken the time
26Aug
Lessons From The Pandemic
“In a dark time, the eye begins to see.” – Theodore Roethke The team at Bioscape Digital appreciated reading this HBR article that highlights seven key learnings for the healthcare industry from this pandemic. The lessons in the article resonated with our team. A few were learnings that tied directly to how we have positioned
19Aug
YoDoc Gives Your Loved One A Voice
This week we are highlighting one of the applications featured on our Patient Engagement Tablet. YoDoc is a communication tool for people with speech impairment due to critical medical conditions. We had the opportunity to interview their founding team and are excited to share the story of this critical tool that “gives your loved ones
05Aug
Visitors Allowed
Becker’s Hospital Review shared SGP survey findings that indicate 48% of hospitals and health systems said they are using third-party software such as Zoom and Skype for telehealth visits. More details can be found in the report here. As highlighted above, healthcare providers and hospitals are seeking creative ways to ensure patients can communicate with their
29Jul
Study shows promising results for telehealth fostering better doctor-patient relationships
Bioscape Digital provides comprehensive digital solutions that help patients own their healthcare experience, optimize workflows for clinicians, and provide administrators actionable intelligence to succeed. We are excited to be a part of the conversation as the industry recognizes that video-based care provides the level of quality and better access to care at the scale we need.
05Jun
Todd Linden, Bioscape Digital and Business: The News Hours with Michael Libbie
Todd Linden appeared on the award-winning Insight on Business the News Hour with Michael Libbie to discuss his hospital’s experience with Bioscape Digital.
Redesigning hospitals with patient experience in mind
The clinics are flanked by an atrium, a cafe and a library with an outdoor deck. Their main concourses are dotted with furnished alcoves. One thing they don’t have: designated waiting rooms. That’s because patients at the clinics in the Health Transformation Building at Dell Medical School, part of UT Health Austin, can either go
Process Improvement Methodologies Correlated to Improved HCAHPS Scores
In hospitals utilizing process improvement methodologies, HCAHPS scores are often the top tracking method for patient experience activity, at 78%. And in fact, nearly all responses for tracking methods (i.e. post-discharge phone calls, or third party surveys) are higher for health organizations that use process improvement methodologies. In this survey, a much greater share of
