A rural hospital in Georgia saw their overall Emergency Room satisfaction scores increase from 42% to 61% (Q1 14 to Q1 15). Tablets were installed at the end of Q1 2014. The result depicts a strong, positive correlation that exists between Satisfaction and Views Per Patient, with a stronger positive correlation existing between Satisfaction and Documented System
Service Recovery.
Measurable Outcomes
Patient Satisfaction by Quarter
Net Increase 19%
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Generate new Primary Care appointments monthly from your ER.
In December 2015, 437 Emergency Room patients in a busy metro-Atlanta hospital signed-up to receive more information about a Primary Care service-line offering. All patients were contacted and 31 new appointments were successfully generated as result of signing-up though Bioscape’s Patient Engagement tablet.