NASHVILLE, Tenn. (February 29, 2015) – TriStar Skyline Medical Center is using technology to engage with patients during a visit to the emergency room. Patients and their visitors can now use a dedicated tablet for information, to provide real-time feedback or entertainment.
“Patients don’t anticipate an ER visit but when they need emergency care and choose TriStar Skyline they expect to receive the best care possible and in a timely fashion,” said Heather Stafford, director of emergency and cardiovascular services at TriStar Skyline. “Our new tablets allow patients to use a familiar technology to connect with our staff and relevant health information and resources while they are receiving care.”
The patient will have the capability to:
- Provide real time feedback and reviews of their ER visit
- Receive information to make a physician appointment
- Read through health content specific to their condition
- Access MyHealthOne patient portal
- Sign up for health insurance on the spot
- Stay entertained by playing games
Patients are already seeing the benefits of having a tablet in their ER room. Within the first three days after the program launched, TriStar Skyline’s tablets have had over 1,000 views and patients completed approximately 20 surveys to provide meaningful feedback for their providers.
“Our staff strives to provide the best possible care for every patient that trusts TriStar Skyline ER for their care,” said Stafford. “We are excited to see how this real-time feedback and information tool will help us meet our patients’ immediate needs while they are in our ER and after they go home.”
This new tablet technology is available through a partnership with Bioscape Digital. Bioscape collaborates with health systems to empower patients, staff and doctors at the point of care.
“TriStar Skyline’s staff, managers and leaders all work tirelessly to engage their patients and our tablet solution will serve to further advance these efforts,” said Stuart Bracken, chief executive officer at Bioscape.
TriStar Skyline accommodates more than 66,000 emergency visits each year. Learn more about TriStar Skyline emergency services at TriStarSkyline.com.
To read the original press release, please click here.
To learn more about TriStar Skyline Medical Center, please click here.