Baltimore, MD – June 30, 2020 – Sage Growth Partners (SGP) released findings from a survey of U.S. healthcare leaders that assesses their priorities during the current COVID-19 pandemic. These findings highlighted that, “Patient engagement and satisfaction is a key focus area. The desire for technology solutions for patient engagement doubled (22% to 41%) in just six
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08Jul
Bioscape’s communication tools enable health systems to adhere to CDC’s COVID-19 recommendations
As we’ve seen the recent spike in Covid cases, it is important more now than ever for healthcare facilities to manage their visitor policies. Bioscape Digital provides communication tools for health systems to adhere to the CDC’s recommendation in the article below: “Facilities should apply alternatives for direct interaction between visitors and patients, including setting up remote communications
Process Improvement Methodologies Correlated to Improved HCAHPS Scores
In hospitals utilizing process improvement methodologies, HCAHPS scores are often the top tracking method for patient experience activity, at 78%. And in fact, nearly all responses for tracking methods (i.e. post-discharge phone calls, or third party surveys) are higher for health organizations that use process improvement methodologies. In this survey, a much greater share of
Does Quality Patient Experience Lead to Improved Financial Outcomes?
The Deloitte Center for Health Solutions has recently found many positive correlations between patient experience and hospital profitability. The Deloitte Center for Health Solutions conducted a study to examine the potential relationship between experience and profitability. While many healthcare organizations expect positive outcomes by improving patient experience, the relationship between patient experience and financial benefits
Reconciling Quality Patient Experience and Patient Satisfaction
As healthcare becomes more and more consumer centric, many hospitals have adopted flashier and flashier means to satisfy patients. From five-course meals to Sunday papers delivered bedside, hospitals amenities have ballooned in costs. Unsurprisingly, many doctors and healthcare administrators have balked at these opulent, expensive patient satisfaction measures. According to an article from patientengagementhit.com, reconciling
Patient Engagement in Follow-Up Reduces Readmission Rates
According to a study from the journal Patient Experience, involving patients in care and offering explicit recovery instructions are important strategies reduce hospital readmissions. Readmission rates are a key indicator of hospital quality, and high readmissions are a heavy cost to health systems and other stakeholders. This study, therefore, examined the potential associations between patient-reported
Creating Patient Experience Excellence
Improving patient experience is a current strategic goal at many health systems. However, according to a HealthLeaders Media survey, over 31% of hospitals report changing organizational culture as the largest obstacle to this goal. Although adapting organizational culture is difficult in health care, it is also not impossible. Through dedicated management and organization improvement systems,
Medical City Lewisville released a great video on patient engagement!
Medical Center of Lewisville, a leader in patient engagement released a great video around the tablet program. Check it out below! Patient Engagement at Medical City Lewisville
Top 10 Themes for J.P. Morgan Healthcare Conference. Patient Education and Engagement
J.P. Morgan hosted their annual Healthcare conference last week and good news for Bioscape. When summarizing the event, Becker’s Hospital Review came up with 10 themes. No suprise to Bioscape, the first theme listed is Patient Education and Engagement. If hospitals don’t have an engagement strategy for patients then they will fall behind their competitors
