This Forbes perspective highlights how digital capabilities are enabling healthcare brands to become more customer-centric. The article goes on to explain, “That doesn’t mean that humans are replaced, but that people and technology work together to create a cohesive and robust communication platform that reaches the needs of all customers.” Bioscape Digital has taken the time to understand clinical workflows and collaborate with our hospital partners to design a digital health solution that puts the patient at the center of the system. We agree with the article’s claim that, “healthcare companies must integrate customer experience into their overall strategy and put customers at the center of every decision they make in order to succeed.” Bioscape Digital is well positioned to create patient-centered, digital workflows for hospitals across the US. For more information about our Patient Engagement Platform, please request a demo here.